Managing Users

How it Works

  1. Send Notifications to Groups

Add a Group

Create a group, add/import users & send invites

  • From the Groups page, select the "+ Add Group" button (top right)

  • Enter your Group Name and select which app(s) the group must have access to.

  • Next, you will be asked to add or import users to the group. You can also do this later.

  • To add users manually (one-by-one), select "+Users". To import users via a CSV file, select the "Import" button.

Add Users

Add & invite individual users to a group

  • To add users one-by-one, access the group options icon, select "Manage Users", then select the "+Users" button (top right).

  • Enter each user's Name, Surname, E-mail & Mobile. Select the "+" icon to add the entry.

  • If you need to add lots of users to a group, you can make use of the import option to upload a .CSV file.

  • From the group's options, select "Manage Users" and select the +Import option (top right) to import a .csv file.

  • The .csv can contain: Name, Surname, E-mail and Mobile values (use UTF-8 format and semi-colons as your tab separator). Download the import template to ensure correct formatting.

  • Once uploaded, you will see a preview of your imported contacts.

  • Select "Import" to approve and add users to your group.

  • Users added to a group will be in a "Pending" status until the invite has been sent.

Removing Users or Groups

  • Users can be individually removed via the user options menu

  • Delete an entire group via the groups options menu

  • Deleting a user or a group will remove their Broadcast access.

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